No | Masalah/ Trouble | Kemungkinan/ Penyebab | Perbaikan/ Penyelesaian |
1 | Windows Blue Screen/ Hang | - Terkena Virus yang menghapus file system - Crash karena software Mekanik | - Coba masuk safemode kemudian restore - Install ulang |
2 | Disk Failur/ | - Motor Hardisk rusak - Harddisk bad sector - Bisa juga komputer membaca sistem bootingan dalam disket tapi tidak ada | - ChkDsk/ Repair disk - Cek apakah motor berputar jika berputar ada kemungkinan masih bisa diperbaiki - Keluarkan disket |
3 | Komputer Lambat/ Macet | - Terkena Virus - Beban Komputer terlalu berat | - Scan Antivirus - Tambah RAM |
4 | CD Drive tidak terbaca | - Kabel IDE tidak terpasang - Kabel Power tidak terpasang - Belum terinstal driver | - Cek Kabel - Cek device manager apabila tidak terdetek maka instalkan driver |
5 | Data Hilang | - Oleh virus - Atau terdelete | - Apabila terkena virus maka scan dengan antivirus - Atau manual dengan cara buka dos kemudian masuk ke lokasi data hilang ketikan ‘attrib –r –a –s –h *.* /s /d - gunakan software recovery |
6 | Tidak bisa Shutdown | - Motherboard tidak suport dengan sistem operasi windows | - Masuk Control panel>power option>APM, kemudian enablekan ‘Power Management’ |
7 | BackSpace pada keyboard terus menerus | - Oleh Virus - Tombol Keyboard rusak - Processor/Ram kotor | - Scan Antivirus - Ganti Keyboard - Bersihkan Processor dan Ram |
8 | Tampilan Windows Bergoyang/Bergetar | - VGA Kotor - VGA terlalu Kecil - VGA sudah jelek | - Bersihkan VGA - Tambah VGA - Ganti VGA |
9 | Audio tidak keluar | - Driver soundcard belum terinstal | - Buka dxdiag kemudian test sound dan musik - Instalkan driver soundcard |
10 | Bunyi Bip sekali dan panjang | - Ada perangkat yang belum terpasang pas | - Cek kabel powersupli - Cek perangkat |
11 | Mouse tidak berfungsi | - Salah masuk port - Memori kotor | - Cek port ps/2 - Cabut RAM bersihkan dan pasang kembali - Restart komputer |
12 | Restart terus | - Terkena virus | - Scan Antivirus update |
13 | Monitor Tiba-tiba mati | - Kabel Power/ vga tidak terpasang pas (longgar) | - Cek kable monitor dan VGA |
14 | Waktu di system tray selalu salah | - Batre cmos yang di motherboard sudah lemah | - Ganti batre cmos |
15 | Low Virtual Memory | - Penggunaan memory yang banyak atau menjalankan program sekaligus - File temporary yang sudah numpuk | - Tambah memory - Selalu mengahpus file-file sampah seperti: temporary, recent, dan prefetch |
16 | Tombol keyboard ada yang tidak berfungsi | - Sudah banyak debu - Jalur pada keyboard yang menyambungkan tombol terputus | - Bersihkan dalaman keyboard - Cek keyboard dengan ndiags.exe (utiliti dari norton) |
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Senin, 31 Maret 2008
Troubleshooting Komputer
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